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A good Systems Administrator will not cost you money.  They will make and save you money and time. We provide Superior Professional Technical Support in Systems Administration in the Information Technology and Communications fields or what is known as I.T.C.  We feel our experience in multiple Information Technologies is of great benefit in Systems Administration. There is a merger of technologies and these Convergent Technologies will be the driving factor in tomorrow's market place. 

We are based in Tweed Heads New South Wales (NSW) Australia which is located on the border of NSW and Queensland. Tweed Heads is on the edge of the Mt Warning Caldera and is part of the Gold Coast which is the fastest growth area in Australia - AU. We are 1 Hour south of Brisbane CBD on the way to Sydney

We have MurwillumbahByron Bay, Ballina, LismoreCasino, Kyogle and Beaudesert within 1 hour's drive. Tweed Heads is part of the Northern Rivers of NSW and has the Great South East and Hinterland to the north in QLD. We are 10 minutes from Coolangatta Airport and regularly travel to other areas as needed.

Area I.T. News

2 IT megatrends you should know about

posted 25 Jul 2012 20:54 by Mark Albrecht

HP Blog article by David Twohy

Did you know that, according to some studies, over 90% of the world’s data was generated in the last two years? That statistic got me to thinking about where all of that data is coming from, how it is being used, and what challenges and opportunities it represents for Information Technology professionals.

There are two big themes in terms of data generation today. The first: much of the data is unstructured, such as photos, videos, emails, tweets, and so on -- and end users are generating this data. For example, there are approximately 140 million active Twitter users today (and Twitter claims that it has surpassed 500 million total users) who send over 340 million tweets and over 1.6 billion search queries per day! That’s over 236, 000 tweets every minute! And then there’s FaceBook. As of February 2012, Facebook reported over 845 million active users, and Facebook handles more than 40 billion photos posted by its user base. If FaceBook was a country it would be the third largest country in the world, behind only India and China in population. And speaking of India, the government of India is planning to launch an initiative where every school child will be issued a tablet to help them with their schoolwork. If their plan is successful, 220 million tablets will be deployed to students in that country! Think for a moment about the educational opportunities that this program will open up, and then consider the data that will be generated from all of the schoolwork and projects -- and the data and network management challenges that this program will create.

But it’s not just people who are creating data. The second theme: sensors. They are everywhere, including HP’s recently announced Gen8 servers with its “Sea of Sensors” that analyzes its own health across 1,600 data points. These sensors continuously and proactively monitor various components in the device so that we can provide a much higher level of service to our customers by predicting issues and proactively addressing them before they occur. Proximity sensors are another example – some of the latest cars can parallel park themselves using these sensors. RFID tags are used in an increasing number of applications, including electronic toll payment systems, retail goods management and shipping containers tracking. Security systems use sensors to ID individuals via fingerprint or eye-scans. I read one study recently that predicted that there will be over one thousand sensors per human by the end of this fiscal year (2012). All of these sensors are continuing to generate data every day, and the applications for this technology continue to expand.

The other megatrend that I’d like to talk about today is the concept of off-premise infrastructure.

The reality is that most organisations today are working with off-premise IT infrastructure. Outsourcing is not a new concept in our industry, but it has definitely evolved as cloud capabilities entered the mainstream of corporate and consumer IT. For instance, did you know that over 80% of the application development that occurs today is happening using off-premise infrastructure?

I believe that it has a lot to do with all of those “apps” that we all download to our mobile devices. Today there are approximately 5.9B mobile devices deployed globally, which represents 87% of the human population. Over 10 billion apps have been downloaded on these devices, and more than 300,000 new apps were launched over the past three years. Most of the apps are being developed leveraging off-premise infrastructure. Why? Because in many cases, the people who are developing these apps are smaller companies or even individuals. They have neither the capital nor the resources to stand up a dedicated infrastructure, and time is a critical commodity in this space. In order to gain a competitive advantage, app publishers are looking to develop and launch apps in a matter of weeks, and this speed to market fundamentally changes how organisations think about application development, the investments that they’re going to make, and the infrastructure needed to support their efforts. Developers want to turn on an infrastructure when they need it. When the development and testing is complete, they want to turn off the infrastructure – and the associated costs. When companies or individual developers can generate their apps in this manner, it provides them with a significant competitive advantage.

When we think about the off-premise infrastructure and how organisations are leveraging it for success, it is central to any discussion about Cloud computing.

If you like this blog and are interested in hearing more thoughts about the IT industry, IT services, and other ideas real time, please follow me on Twitter. My handle is DaveTwohyatHP.

9 Reasons to Switch from Facebook to Google+

posted 10 May 2012 03:35 by Mark Albrecht


Draytek - Smart Monitor

posted 19 Apr 2012 06:14 by Mark Albrecht

For Linux version, please download from Support Utility

 
 


System Requirements:
  • Intel P4 1.4GHz and above /AMD CPU
  • 20 GB free hard disk at least
  • 1GB RAM and above
  • Support : Windows XP, Linux
Functions:
  • Network service analyze
    IM monitor
    Mail monitor
    HTTP surfing record
    FTP monitor
    Telnet monitor
    P2P monitor
     
  • User Management
    Admin privilege settings
    Group user(like vigor object setup)
    Set individual monitor contents for user/group
     
  • System Management
    Monitor the PC general status
    Make global settings
     
  • User Analysis
    User based record review
    Traffic usage of each user
     
  • Top10 ranking system
    Ranking the users
    Ranking the services

Draytek Router based URL Filtering solution

posted 19 Apr 2012 06:05 by Mark Albrecht   [ updated 27 Apr 2012 22:52 ]

 
 
 
Commtouch's GlobalView URL Filtering solution leverages its unique "in the cloud" infrastructure to provide unprecedented breadth of web coverage. The solution localizes responses specifically to the needs of end-customers, avoiding the "one size fits all" approach of traditional solutions. With nearly two decades in the email security industry, Commtouch provides matchless insight into threats, blocking harmful sites at the zero hour, often long before users are exposed to them.
  • Security 
    Enable real-time protection from emerging Web threats including malware, phishing and Zombies/bots
  • HR compliance/regulation
    Prevent browsing to questionable content like pornography and hate sites
  • Productivity
    Block or monitors sites to maximize employee productivity
  • Bandwidth regulation
    Identify sites that consume an organization’s bandwidth (e.g. movies, music)
  • Parental control
    Restrict access to inappropriate Web sites
URL filtering objectives
Figure 1. CSM Application

Vigor series with Commtouch Detection & Classification
Figure 2. Vigor series with Commtouch Detection & Classification

Draytek IPPBX model firmware upgrade 3.5.7 full release

posted 18 Apr 2012 00:09 by Mark Albrecht   [ updated 22 Apr 2012 00:31 ]

New Features

 Support New Auto Attendant mechanism.  20 Multi levelled menus
 Support Call queueing mechanism (for hunt group). 
 Support custom trunk (i.e. define an extension as a trunk). Can connect any gateway to expland system to cater for different lines & number of lines
 Trunk simultaneous call number limitation.
 Support Vigor Phone 300 auto provision.

Improvements

 Improved: Expand SIP trunk number from 6 to 12.
 Improved: Expand hunt group number from 10 to 20.
 Improved: Support hunt group "Random" hunting mode.
 Improved: Support hunt group voice mail box.
 Improved: Expand DigitMap rule number from 20 to 50.
 Improved: Add ANY_ISDN option for Digit Map.
 Improved: Support new user prompt maintenance mechanism.
 Improved: Support user to play multiple prompt in Music on Hold function.
 Improved: Support Holidays' answer mode.
 Improved: Support personal voice mail greeting store in USB disk.
 Improved: Allow the user to use BLF to monitor night service number *7/*8.
 Improved: Add a telnet command to enable/disable night service function.
 Improved: Record which extension turn on/off night service in CDR.
 Improved: Support SIP alias answer mode to forward to voice mail remote access number.
 Improved: Add protection mechanism for DSP channel usage.
 Improved: Hunt group voice mail function behavior.
 Improved: Add forward AA menu option in extension answer mode "Pick up by AA".
 Improved: Add RTP range check to prevent wrong settings.

Draytek Vigor phone 350

posted 15 Feb 2012 13:16 by Mark Albrecht   [ updated 15 Feb 2012 13:39 ]


Priced now at $200 inc

  • Workable with VigorIPPBX series for auto provision capability
  • Support G.722 codec for crystal-clear voice quality
  • Ethernet pass through port (Can use existing single Ethernet cable to work phone and PC without extra cabling required)
  • Multi-SIP registration with different Proxy (up to 10 accounts) for managing your various calling purposes
  • PoE and general power supply connection convertible for fitting your power supply structure
  • GUI & LCD Menu configuration for easing your adoption
  • BLF (Busy-Lamp Field) for easing your call management processes via its user-friendly switchboard-like features
  • TR-069 compatible via firmware upgrade for your centralized management needs
  • Handsfree and Headset
  • Handsfree internal answering option
  • 2 x dedicated line keys
  • 4 x Softkeys
  • 1 x Voice Mail key + Voice mail LED notification
  • 16 x programmable keys with tri LED
  • 1 year warranty







With high quality of voice, VigorPhone 350 is designed for VigorIPPBX and SIP server to fit the requirement and environment of small & medium business enterprise.

It is a telephone which can transport voice by integrating data package of IP protocol. In addition, it can be used in network from LAN to WAN. Transmitting through network with low cost, the sound quality is good as ordinary telephone line. Such advantage will save your money greatly.

It is workable with VigorIPPBX series for auto provision capability. To manage various calling purposes, VigorPhone supports multi-sip registration with different accounts (up to 10) and support G.722 codec for promoting voice quality. The simple WEB UI based configuration allows you to configure VigorIPPBX with ease.

The functions of VigorPhone 350 are much like the ordinary telephone in inner and out lines. With the stability, sound quality, compatibility and the rich functionalities, VigorPhone 350 can make your life conveniently.

Area I.T. support for ISDN on VigorIPPBX 2820

posted 25 Jan 2012 15:28 by Mark Albrecht   [ updated 31 Jan 2012 20:46 ]

Draytek Aust. now allows Area I.T. to support the locked off on board ISDN ports on the 2820 IPPBX to support the up to 4 ISDN basic rate channels.

New Beta release Firmware for VigorIPPBX 2820 now Available

posted 25 Jan 2012 14:48 by Mark Albrecht   [ updated 31 Jan 2012 20:45 ]

DrayTek have just released new firmware for VigorIPPBX 2820. The firmware (version 3.5.7 RC3) is a beta release and has a number of new features as well as a number of bug fixes.


New features include:

Support New Auto Attendant mechanism.

  • Support Call queuing mechanism (for hunt group).
  • Support custom trunk (i.e. define an extension as a trunk).
  • Trunk simultaneous call number limitation.
  • Support Vigor Phone 300 auto provision.

  • . Improved: Modify the mechanism for the incoming ISDN-TE DDI call which will notanswer by PBX now. 
  • . Improved: Expand SIP trunk number from 6 to 12. 
  • . Improved: Expand hunt group number from 10 to 20. 
  • . Improved: Support hunt group "Random" hunting mode.
  • . Improved: Support hunt group voice mail box. 
  • . Improved: Expand DigitMap rule number from 20 to 50. 
  • . Improved: Add ANY_ISDN option for Digit Map. 
  • . Improved: Support new user prompt maintenance mechanism. 
  • . Improved:: Support user to play multiple prompt in Music on Hold function. 
  • . Improved: Support Holidays' answer mode. 
  • . Improved: Support personal voice mail greeting store in USB disk. 
  • . Improved: Allow the user to use BLF to monitor night service number *7/*8. 
  • . Improved: Add a telnet command to enable/disable night service function. 
  • . Improved: Record which extension turn on/off night service in CDR. 
  • . Improved: Support SIP alias answer mode to forward to voice mail remote accessnumber. 
  • . Improved: Add protection mechanism for DSP channel usage. 
  • . Improved: Hunt group voice mail function behavior. 
  • . Improved: Add forward AA menu option in extension answer mode "Pick up by AA".  
  • . Improved: Add RTP range check to prevent wrong settings.  

Vigor Routers now Support Sierra 320U 4G modem

posted 25 Jan 2012 14:39 by Mark Albrecht   [ updated 25 Jan 2012 14:41 ]


DrayTek have recently released firmware for Vigor routers that now support the Sierra 320U 4G modem. Firmware is now available for the following models:

  • Vigor2110
  • Vigor2710
  • Vigor2820
  • Vigor2830
  • Vigor2920
  • Vigor3200

Firmware for VigorFly200 should be available soon.


Future Vision

posted 4 Jan 2012 21:09 by Mark Albrecht   [ updated 4 Jan 2012 21:13 ]

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